What happens if my account is inactive?
- If your account has been inactive for less than 180 days, you can reactivate it by purchasing a subscription in the Back Office.
- If your account has been inactive for 180 days or more, you will no longer be able to log in or renew any subscriptions.
What should I do if my account becomes inactive?
If your account has been inactive for 180 days or more, you’ll need to create a new account to continue accessing ZiNRAi products and services.